Gmail and Cloud Computing Take a Hit

gmail-logo-google-tmGmail is the third most popular webmail services in the world with over 90 million users. It’s used by both individuals as well businesses who count on high-quality uninterrupted service. So when Gmail goes down, it’s typically headline news. Well, this week, Gmail was down for two hours impacting most of its users worldwide. A 2-hour Gmail outage may be a minor inconvenience for personal Gmail users, but it can be costly to businesses that rely on email to conduct business. Perhaps even more importantly, an outage of this sort can cause businesses to lose faith in cloud computing.

Cloud computing is the growing trend to deliver software services over the Internet and store data on Internet servers – in the cloud, rather than on personally or corporate owned computers. Gmail and Google Docs provide examples of cloud computing. There is no need for users to install software, just call up the Web site, and start working. There are many benefits associated with cloud computing including a reduction in resources that require user maintenance, and the ability to access services and your data from any Internet-connected PC. But there are also some drawbacks including not always being able to connect to the Internet, and putting faith and valuable data in the hands of online service providers.

Many big IT companies are investing heavily to provide cloud computing services to businesses and individuals. As Internet access becomes more robust, it’s a safe bet that cloud computing will take off. But for cloud computing to move forward, service providers are going to have to assume liability for financial losses due to service failure…

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